IFA works with recordkeepers with a platform for built-in messaging for plan sponsors
to communicate with all users defined within the plan. These include plan participants,
the plan TPA (if applicable) and the plan advisor/broker (if applicable).
These message systems may contain system activity notifications, signaling when a
participant changes their deferral rate, requests a loan, a distribution or uses
the Help Desk within their account. These triggering events automatically send an
email to the designated individuals to keep them apprised of participants’ administrative
Operational forms and important plan documents are also found on the recordkeepers’
sites. The plan sponsor has the discretion to allow which documents are posted and
available to participants to view and download in the participant gateway. This
library feature is a convenient and effective system for managing and accessing
all of the plan documentation that needs to be widely viewed by disparate parties.